Privacy Policy

Who We Are

This document, through its content, makes available to third-party users the Regulation regarding the terms and conditions of use of the Dr Fit website (drfit.ro). The Dr Fit website (drfit.ro) is operated by Dr Office Group S.R.L., located at Zece Mese Nr7, Sector 2, Bucharest. The use of the site (including access, navigation, and purchasing products from this site) constitutes an implicit agreement to comply with the terms and conditions stated in this document, with all the effects and consequences arising from it. The administrator of the Dr Fit website (drfit.ro) reserves the right to modify the content of this agreement at any time, without prior notification of the persons who use it, hereinafter referred to as "Users". Users will have permanent access to the terms and conditions of using the services, so they can consult them at any time.

Privacy Policy

Your personal data privacy is important to us. This commitment to privacy explains what personal data Dr Fit (drfit.ro) collects from you through our interactions with you and how we use that data.

What Personal Data We Collect and Why We Collect It

"Personal data" means any information regarding an identified natural person and, respectively, a legal entity: name, first name, email address, phone number, identification data of the natural person, respectively legal entity (Personal Identification Number/Unique Registration Code/Tax Identification Number), IP address, bank account details, general information about the User/Client's website and business. The methods of collecting personal data used by the drfit.ro website are through order placement forms, contact forms, and newsletter subscription forms. The purpose of collecting this personal data is for economic-financial management, billing (refusal to provide this data will make it impossible to fulfill orders), informing Clients/Users about the progress and status of placed orders, electronic communication services (sending order confirmations, newsletters, and other informational bulletins, etc.). The personal data requested at the time of placing an order is used ONLY for issuing the invoice according to the current legislation, the Fiscal Code. The personal data that we transmit to the courier company are the following: name and first name, address, email address, phone number. Couriers will keep those data necessary to fulfill the legal basis resulting from the Fiscal Code regarding billing. Regarding the data we automatically collect through the use of cookies or other similar technologies, the basis for processing is consent. By accessing the site, you validly give your consent to the processing.

Why do we collect data and how do we use it?

Users filling out the contact forms on the site equates to their unconditional acceptance that the filled-in data be used strictly for responding to the initiated request. When you buy from us, we will ask you to provide information, including your name, billing address, delivery address, email address, phone number, payment details, and optional account information like username and password. We will use this information for several purposes, such as: • Sending you information about your account and order • Responding to your requests, including refunds and complaints • Processing payments and preventing fraud • Setting up your account for our store • Complying with all legal obligations we have, such as calculating taxes • Improving our store offerings • Sending you marketing messages, if you choose to receive them If you create an account, we will store your name, address, email, and phone number, which will be used to complete future orders. We will also store comments or reviews if you choose to leave them.

Cookies

This website uses cookies. We use cookies to personalize content and ads, to provide social media features, and to analyze traffic. We also share information about your use of our site with our social media, advertising, and analytics partners. They may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. Cookies are small text files that can be used by websites to make their use more efficient.

Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited another website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

With whom do we share your data?

We will not disclose your information to third parties for their own marketing or commercial purposes without your consent. However, we may disclose your information to the following entities: Service providers. We may disclose your information to other companies that provide services to us and act as processors, such as companies that assist us with billing or send emails on our behalf. These entities are carefully selected to ensure that they meet specific requirements regarding the protection of personal data.

For how long do we retain your data?

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users who register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit this information. In general, we store information about you for as long as we need it for the purposes for which we collect and use it, but not for more than 5 years if we are not legally obligated. If we have issued an invoice to you, your data will be stored for 10 years, as required by law. If you are an employee of the company, your data will be kept for a period of 75 years, in accordance with the Labor Code.

What rights do you have regarding your data?

If you have an account or have left comments on this website, you can request to receive an export file with the personal data we hold about you, including all the data you have provided to us. You can also ask us to delete any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal or security purposes.

Where do we send your data?

Your data will be sent to you via email after we have verified that you are the owner of the email address with which you registered on the site.

Your contact information

For any requests related to your personal data managed by the website, please write to us at the email address office@drfit.ro. For any further details, you can contact us at the email address office@drfit.ro.
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